Effective Date: 4-1-2025
This Privacy Policy outlines how Amity Behavioral Health Network (“we,” “us,” or “our”) collects, uses, and shares information about you (“you” or “your”) in connection with our services, including residential addiction treatment, drug and alcohol detox programs, dual diagnosis care, and wellness services (collectively, the “Services”).
1. Information We Collect
We may collect the following types of information to provide you with the highest quality of care:
Personal Information:
- Insurance details
- Contact details (name, phone number, email address)
- Demographic information (date of birth, gender)
- Emergency contact information
Health Information:
- Substance use history
- Medical and mental health history
- Treatment plans and progress notes
- Medication records
Wellness Data (if applicable):
- Participation in wellness programs
- Fitness activity data
- Biometric data
2. How We Collect Information
We gather information through various methods, including:
Directly from you:
- When you contact us for inquiries or schedule appointments
- During intake assessments and treatment sessions
- When you use our wellness facilities
From other sources:
- Your healthcare providers
- Your insurance company
- Other relevant parties, with your consent
3. How We Use Information
Your information is used for the following purposes:
- Billing and Insurance: To process insurance claims and manage payments for services.
- Providing Treatment: To assess your needs, create personalized treatment plans, and monitor your progress.
- Operations: To maintain and improve our facilities, staff, and services.
- Quality Improvement: To enhance the quality of care and patient outcomes.
- Communication: To keep you informed about your treatment, appointments, and other relevant updates.
- Compliance: To adhere to applicable laws and regulations, including HIPAA.
- Research and Development: For research purposes, with safeguards in place to protect your privacy.
4. Disclosure of Information
We may share your information with the following entities, as necessary:
- Insurance Companies: To process claims and obtain payment for services.
- Healthcare Providers: Other professionals involved in your care, such as physicians, therapists, and specialists.
- Other Healthcare Entities: For treatment, payment, or healthcare operations.
- Law Enforcement: Only as required by law or in response to valid legal requests.
- Other Entities: As permitted or required by law, such as for public health purposes or to report abuse or neglect.
5. Data Security
We are committed to protecting your information through robust security measures, including:
- Physical Safeguards: Secure facilities to prevent unauthorized access.
- Technical Safeguards: Encryption, firewalls, and access controls.
- Administrative Safeguards: Employee training and data breach response plans.
6. Your Rights
You have the following rights regarding your health information:
- Access to Your Information: Request a copy of your medical records. A reasonable fee may apply for copying.
- To Amend Your Information: Request corrections to your health information if you believe it is inaccurate or incomplete.
- Request Restrictions: Ask us to limit how we use or disclose your information. Note that we may not be able to accommodate all requests.
- Receive a Notice of Privacy Practices: Obtain a copy of this Privacy Policy at any time.
7. Changes to This Privacy Policy
We may update this privacy policy periodically. Any significant changes will be communicated by posting the updated policy on our website.
8. Contact Us
If you have questions or concerns about our Privacy Policy or your privacy rights, please contact us at:
Phone: (888) 833-3228
Email: info@amitybh.com
At Amity Behavioral Health Network, your privacy and trust are paramount. We are dedicated to safeguarding your personal and health information while providing compassionate, effective care. Thank you for choosing us as your partner in recovery.